This medical alert system is probably the best among all the other systems we evaluated. It is easy to use and is available for less than $30 a month, depending on the billing option chosen. The medical alert console and the button are highly functional, both of which can send help immediately in seconds. However, the best part about LifeStation is its remarkable monitoring service. Callers can expect to speak to real people from LifeStation’s own monitoring center.
Reliability
The main reason this product has historically been very reliable is because LifeStation has its own dedicated monitoring center. Unlike some medical alert systems that outsource their monitoring, LifeStation proudly operates its own center. The Care Specialists who receive the calls are all employees of LifeStation. In addition, two people handle each emergency call. One stays on the line with the caller, while the other contacts emergency services or loved ones. As a result, LifeStation monitoring is more efficient than others, sending help faster to the person in need. In addition, the system has a backup battery that keeps the system working even when the power goes out.
Ease of Use
Like most medical alert systems, LifeStation is easy to use. Help is summoned with the push of a button. The medical alert device comes with a medical alarm button available through three types of attachments: neck pendant, wristband or belt clip. In case of an emergency, the wearer just needs to press the button to instantly speak with a LifeStation Care Specialist. As for the medical alert console, it also has an emergency help button. Even if the person has fallen down, the console still allows for communication with its enhanced speaker and voice equipment.
Price
When a consumer gets a LifeStation medical alert system, he or she gets a great deal. For less than $30 dollars a month, an individual gets easy access to emergency services whenever the need arises. LifeStation provides three billing options for the consumer: annual ($27.95/month), quarterly ($28.95/month) and monthly ($29.95/month). Lifestation also provides a $1 monthly senior discount and does not have any hidden fees, or require any deposit. LifeStation provides free shipping and does not require the customer to sign any long-term contract. This allows a customer to cancel their services anytime without worrying about penalties or fees.
Overall
LifeStation provides an excellent medical alert system. Medical alert systems need to be reliable and our research shows that indeed LifeStation is a reliable product that provides help with just a touch of a button. Even with a power outage, people can still rely on their services because the system works with a backup battery. Communication between the caller and Care Specialist will be established even if the caller has fallen down. With the LifeStation medical alert system, the caller will speak with a Care Specialist instead of a recording. Every client is assured of a dependable monitoring service because LifeStation does not offshore or outsource its services; it has its own monitoring center. Overall, LifeStation is a great choice for a medical alert system.
Video Reviews
Feature Checklist
| Information | |
|---|---|
| 24/7 Emergency Call Support |  |
| 24/7 Tech Support | |
| 30 day Money Back Guarantee | |
| 911 Phone Service | |
| Activity Assurance | |
| Additional buttons | |
| Power Failure Battery Life | 32 Hours |
| BBB Rating | A+ |
| Beltclip Button | |
| Contract Required | None - Month to Month |
| Hallway button | |
| Lifetime Equipment Guarantee | |
| Lock Box | |
| Monthly Fee | $28.95 |
| Monthly Fee Discounts | Seniors $1 off |
| Pendant Button | |
| Range of Emergency Button | 400 Ft |
| Setup Fee | $0 |
| Setup Fee Discount | n/a |
| Waterproof Button | |
| Wristband Button | |
| Years in Business | 35 Years |
Mary Albert, Health Writer
Jack Stewart, Recreational
Alice Mitchell, Travel Writer
Dorthy Wilson, Relationship Writer
I’ve used LifeStation a couple times when I had a scare and the staff have been responsive and comforting each time.
Two thumbs up for Life Station. My 82 year old mother recently fell and was able to use her pendant button to contact help. Response was quick and it saved mom’s life. I highly recommend this product.
I’ve ordered this product from LifeStation for my spouse who suffers some physical disabilities. We received prompt and courteous service and the medical alert system was easily setup. One problem we faced was the emergency transmitter button was crushed by accident. LifeStation promptly replaced the button and we have had worry free service since then.
LifeStation customer service is the best! My mother uses LifeStation and I have to say from installation to monitoring, any issues we had where quickly and courteously resolved. When my mother fell ill and had to request help, an ambulance was immediately fetched and we where notified which hospital Mom was taken to. I would recommend LifeStation to anyone.
My 86 year-old mother lives alone and fell on a piece of furniture splitting open an artery right by her eye. Even though she was bleeding badly was able to get to the phone to call an ambulance. After this we signed her up for LifeStation. I live in the West Coast and my mother and sister live on the East Coast. We chose LifeStation because it didn’t require a 3 yr. contract, it was inexpensively priced and the operators are employees of LifeStation not outsourced. Also, if there is equipment problems they allow us to return it for new equipment.
Soon after, my mother had a bad reaction to some medication and was paralyzed on her chair. She kept debating whether to press the button on her bracelet or not and when she finally got the courage to press it, LifeStation was able to call my sister, who was able to get to the house and help my mom off the floor.
Thank you LifeStation for the service you offer!
I’ve been using my LifeStation for years and it’s been great….
This company is fantastic!!! They are always there even when the button is pushed accidently! They are kind, patient and so very helpful. I highly recomend this company to anyone who is living alone and wants peace of mind. If someone can’t be there then LifeStation is the next best thing.
I would recommend LifeStation to anyone who is looking for a reliable medical alert service. My aunt is living alone and I can’t always stay with her, which is why I constantly worry. Because she refused to stay in a nursing home, I was forced to get a medical alert system for her. I have no regrets in choosing LifeStation, though. The person I spoke with on the phone was friendly and carefully explained everything to me. Set up was easy and response was quick. LifeStation came to my aunt’s assistance twice and I couldn’t be more grateful!
I was hesitant to purchase LifeStation because I heard some negative comments about it. I was about to buy a medical alert system for my mother-in-law because she wanted to live alone even after she was discharged from the hospital. In the end, I still chose LifeStation because of a friend’s recommendation. I have no complaints whatsoever. I had a hard time with the setup but when I called customer service, the operator was very courteous and he explained the instructions step-by-step. Every time my mother-in-law pressed the button, the response is always fast. It only takes a few seconds for the call to be answered, and help arrived in minutes! My mother-in-law wouldn’t be here right now if it wasn’t for LifeStation.
From the equipment to its customer service, LifeStation is excellent. I got my mother a LifeStation, which is probably one of the best things I did for her. I am always away on business trips, so I worry about her living alone. One time, my biggest fear happened. She slipped and was unable to get up. Thankfully, the system worked. When she pressed the button, an operator immediately spoke with her. The person on the other line stayed with her until the ambulance arrived, and I was notified before she was brought to the hospital. The monthly charge for LifeStation is affordable, and I think it makes for one wise investment.
My mother was totally opposed to assisted living. She vehemently told me that she would do whatever it takes to stay in her own home and live independently. My sister and I couldn’t stay at home with her because we live in different states, so we just decided to get her a medical alert system. There were many options to choose from, but in the end we chose LifeStation. For me, the biggest draw was the price. I didn’t mind paying less than $30 a month in exchange for peace of mind. Meanwhile, my sister loved the fact that the monitoring service was not outsourced. We’re both glad we chose LifeStation because it worked every time. My mother is prone to falls; she fell twice and was saved both times by the emergency services dispatched by the operator. I was so impressed with the quick response time; both calls were answered quickly and the arrival of the ambulance has always been immediate. We couldn’t be more thankful for LifeStation. With it, there is no need for my sister and I to worry about our mother all the time.