Protect Your Home Review

Review Summary

Expert Home Security is an ADT authorized dealer of home security equipment. Their homepage seems very focused on all the freebies that you get and selling you on the system itself, but they do offer a good service. Expert Home Securityis backed by ADT, which makes them a good company to work with from the start. Their company has a commitment to customer service and affordable solutions when it comes to cheap home security solutions. In order to determine if this company is ideal for your home security system needs, continue reading this home security review to find out more.

Pros:

  • Free security equipment
  • 24/7 monitoring with two-way voice option
  • Additional monitoring services and equipment available

Cons:

  • Must call for most information
  • Free equipment requires 3-year contract
  • Limited information on installation and additional equipment, including prices

Bottom Line:

Protect Your Home is another website that seems to have a good thing going, but they lack important information. Without telling customers about additional home security equipment available or the costs involved, they might drive some away who don’t want to take the time to call or ask questions. However, aside from lacking some basic details on the website, this company seems to have a home security system that is affordable and reputable in terms of protection and service. Plus, the free equipment is always a nice touch.

The Breakdown

Monitoring Services

Home security monitoring by Expert Home Security includes:

  • 24/7 monitoring services
  • Pet-safe motion detectors
  • Theft protection
  • Medical emergency
  • Fire/smoke/carbon monoxide monitoring

Having protection and monitoring for your home 24 hours a day, 7 days a week gives you the peace of mind that you deserve, no matter what you have in mind. ADT home security solutions from Expert Home Security provide you with everything that you need to keep your home safe, no matter what you have in mind.

Home Security Equipment Needed/Offered

The basic home security system from Expert Home Security includes FREE equipment (with installation fee and agreement to 36 months of monitoring services). This package includes:

  • Wireless touchpad
  • 3 protection points
  • Motion detector with pet immunity
  • Keychain remote

In addition to this basic package, customers are also offered the Two-Way Voice Package, which includes all the same features of the basic monitoring solution with the addition of two-way voice communication at all times.

Installation

Installation is done by ADT-trained professionals that work for Expert Home Security. Professional installation can be scheduled to suit your needs and there are flexible options for everyone. There is a $99 charge for installation for new customers. Existing customers are not eligible for installation specials or services that are advertised on the website.

Reliability

Expert Home Security is an authorized ADT home security dealer. As such, they have a reputation to uphold within the security industry because ADT is a leader in the market. They offer customer service at all times, including support and troubleshooting for their customers. This company is also rated as a Consumers Digest Best Buy, increasing their reliability and reputation within the home security alarm industry.

Price/Costs Involved

There are two different options for people with Expert Home Security. There is the residential package section and the business section. The only pricing and costs involved that are listed on the website include:

  • $35.99 monthly for basic security package
  • $40.99 monthly for two-way voice package upgrade
  • $99.00 installation charge

These packages are available for residential and business customers at the same price.

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